5 wheelchair friendly malls in Singapore

In a country with a strong shopping mall culture, navigating malls should be accessible for everyone. Read on for 5 handicap friendly shopping malls to visit and options for wheelchair rental and transportation.

Wheelchair accessibility

A space is termed “wheelchair accessible” when the wheelchair user is able to stay seated in their wheelchair at all times. 

Come rain or shine, here are 5 wheelchair accessible malls for some retail therapy or an air-conditioned stroll.

Wheelchair friendly malls in Singapore

1. The Shoppes at Marina Bay Sands

Photo by Anantachai Saothong on Unsplash

One of Singapore’s largest luxury shopping malls, The Shoppes at Marina Bay Sands has no shortage of retail, entertainment and dining options for a luxe afternoon out. Natural sunlight illuminates the expansive open atriums through the stunning giant glass windows, making strolling through the mall an experience in itself.

The shopping mall is wheelchair accessible with wide pathways and multiple lifts on the premises. Travel to nearby wheelchair-friendly attractions like Gardens by the Bay and the ArtScience Museum is also convenient with the wheelchair accessible pathways, bridges and underpasses.

For wheelchair loans, approach any one of the Retail Concierge counters at these locations:

• Near Sands Expo and Convention Centre (L1)
• Near Black Tap Craft Burgers & Beer, L1-80 (L1)
• Near Church’s, B2M-228 (B2M)
• Near Rasapura Masters, B2-50 (B2)
• Near Bayfront MRT (B2)

The Shoppes at Marina Bay Sands

10 Bayfront Avenue, Singapore 018956

Tel: +65 6688 8868

Hours: 10.30am – 11.00pm (Sunday – Thursday), 10.30am – 11.30pm (Friday – Saturday)

Nearest station: Bayfront MRT

2. Jewel Changi Airport

Photo by Sreehari Devadas on Unsplash

A destination favourite among tourists and locals alike, it is the melding of lush indoor greenery with iconic architecture that gives Jewel its charm. Besides having a variety of shopping and dining experiences, visitors will get to immerse themselves in the Shiseido Forest Valley’s sanctuary with the sights and sounds of the tallest indoor waterfall.

Each level is accessible by multiple lifts around the premises. Wide pathways around the shopping mall ensure smooth wheelchair-friendly travel. Handicap toilet stalls are also available in the mall. Jewel is connected to Airport Terminals 2 and 3 via wheelchair-friendly link bridges.

Wheelchairs are available for loan at the concierge counters at level 1 and 2 in Jewel, with a nominal refundable deposit. Alternatively, visitors can approach the Information and Service Counters at the Airport for complimentary wheelchair rentals. The Raffles Medical Centers located in Terminals 1-4 also provide wheelchair rentals for SGD$20 per hour. 

Jewel Changi Airport

78 Airport Boulevard, Singapore 819666

Tel: +65 6956 9898

Hours: 24 hours (daily)

Nearest station: Changi Airport MRT

3. Paya Lebar Quarter (PLQ)

Photo by Paya Lebar Quarter

PLQ combines retail, entertainment and lifestyle options in a community-centric space. Indoor retail and dining experiences transition seamlessly into the outdoor PLQ plaza. This unique feature means visitors are able to explore freely between quality retail concepts and the sheltered green space that hosts seasonal outdoor events.

Within the shopping mall, unobstructed pathways and lifts provide wheelchair access to all levels. Wheelchair users can also enter and exit smoothly via Paya Lebar MRT and PLQ plaza. Sheltered, spacious and wheelchair-friendly, the PLQ plaza also houses outdoor seating, a water fountain and a children’s play area.

Complimentary wheelchair hire services are available at the concierge located at level 4, in front of Challenger. Visitors can get an online queue number to avoid lines and save time.

PLQ Mall

10 Paya Lebar Road, Singapore 409057

Tel: +65 6955 8800

Hours: 10.00am – 11.00pm (daily)

Nearest station: Paya Lebar MRT

4. VivoCity

Besides being the largest shopping mall in Singapore, VivoCity boasts a wide open waterfront view perfect for relaxing evenings. Visitors will find no lack of dining, retail and lifestyle options here. As a bonus, a trip to Resorts World Sentosa and the S.E.A Aquarium is a breeze with the Sentosa Express Monorail (level 3) or the Sentosa Boardwalk.

Lifts and wide pathways allow wheelchair users access to all parts of the shopping mall and to Sentosa (via the monorail or boardwalk). There are also multiple designated handicap toilets for wheelchair users in the mall.

Loan of wheelchairs for use within the mall is available at the Customer Service Counter on level 1.

VivoCity

1 HarbourFront Walk, Singapore 098585

Tel: +65 6377 6860

Hours: 10.00am – 10.00pm (daily)

Nearest station: Habourfront MRT

5. Funan Mall

Photo by Vuitton Lim on Unsplash

With over 160 brands centering around six passion themes of Tech, Craft, Play, Fit, Chic, and Taste, there is bound to be something for everyone at Funan mall. For a breath of fresh air and some city skyline views, visitors can take the lift to the rooftop garden where they will be greeted with blue skies and an abundance of greenery.

Wheelchair users will find access to all levels within the mall via the lifts and pathways. There are also wheelchair access parking lots at Lobby A and Lobby C, both in Basements 3 and 4. Visitors can travel to Funan Mall from City Hall MRT via the Funan underground pedestrian link. The underground pedestrian link also connects Funan Mall to the National Gallery – another fun, wheelchair-friendly and must-visit spot. 

Complimentary wheelchair loaning services are available at the Customer Service Counter. Do note that a deposit of SGD$20 is required and the wheelchair has to be returned to the counter by 9pm on the same day. 

Funan Mall

107 North Bridge Rd, Singapore 179105

Tel: +65 6970 1668

Hours: 10.0am – 10.00pm (daily)

Nearest station: City Hall MRT

Short-term wheelchair rentals

Although most shopping malls provide wheelchair rental services, they do not afford the flexibility of usage beyond the premises or renting for more than a day. 

Medical Assistance4u provides short-term wheelchair rentals for longer periods of time and for use at any location in Singapore. 

We have two types of wheelchairs that cater to specific needs of both the elderly and the injured.

Elderly

For elderly with mobility difficulties, the Steel Recliner Wheelchair is functional without compromising on stability, safety and comfort. 

Some key functions include:

• Removable headrest
• Reclining backrest with assisted brake
• Detachable armrest
• Detachable/adjustable footrest
• Seatbelt for additional security
• Self brake
• Foldable and compact

Injured

Our Lightweight Wheelchair is perfect for those nursing accidental injuries. Its lighter frame makes it convenient to use in public. When needed, the user or caretaker can also fold it up and fit into the back of cars.

Wheelchair transport

In addition to the range of wheelchair friendly transport options available, MedicalAssistance 4u also provides wheelchair bus transportation with JIA XIN and JIA AN, elderly-oriented and wheelchair friendly minibuses.

Book a trip with us and enjoy easy wheelchair and handicap friendly travelling!

At Medical Assistance4u

We provide wheelchair bus transportation and a range of wheelchairs within Singapore.

Our team of medically trained staff at Medical Assistance4u can provide you with consultation services to assist you in finding the mobility assistive device you need and the most suitable transportation service for your loved ones.