Installation / Repair Services

“No matter how good or useful a tool may be, if it’s placed in the wrong place, it serves no purpose and is in fact, useless.”

Creating an elderly-friendly environment is often easier said than done as there are too many things to look out for. With experience in the medical industry, the MA4U team is able to provide you with recommendations on the suitable tools and positions to install so that the assistive features can be effectively used to reduce fall risks and increase comfort. 

Frequently Asked Questions (FAQ)

How much does the installation service cost?

The costs depend on the quantity and types of grab bars installed, as well as the type of tiles at the site of installation. To find out more, please refer to our Installation Form.

Yes. To increase safety for your loved ones and our driver!

Strapping on the seat belt for the wheelchair user is mandatory. We have heard of multiple incidents that wheelchair user is flung off the wheelchair because the seat belt was not utilised.

Even though we have not have such incidents, strapping on seat belt for our wheelchair user will be mandatory to avoid unforeseen road conditions.

Installation timings are from Monday to Friday 9am-5pm

  • Common areas of grab bar installation: Bathroom, Bedroom, Stairway
  • The site of installation also depends on individual house layout

The staff will scan for water piping first to ensure the area is suitable for installation. They will then use a marble drill bit on the tiles, followed by the hammer drill to finish up the installation.

  • The site assessment will be done on the day of installation.
  • We highly recommend our clients to provide pictures and videos of the areas of installation beforehand so that our consultants can have a look and advise you accordingly.

No, currently we do not offer such subsidies.

Duration of the installation heavily depends on the quantity of grab bars and the types of walls/tiles at installation area

You will need to update your condo management (MCST) in advance about the installation to prevent any hiccups or miscommunication

How much does the repair cost?

The cost depends on parts and service needed. Please contact us for a quote.

You can send a video or photo of the issue and we will check with the operations team before you make a trip down to our showroom.

For requests for on-site repair, there will be an additional transport fee of $45 (before GST). Alternatively, for smaller equipment such as wheelchair, you can drop it off at our showroom for repair

No, usually our staff is out for their scheduled jobs. However, you can leave it at our showroom and we will update once the repair is completed.

The date and timing depends on our schedule and slot availability. Please let us know if the request is urgent and we will try our best to arrange accordingly.

The duration of repair depends on the type and complexity of repair.

For on-site assessment, there will be a $45 transport fee, before GST.